Tourism & Hospitality

Business such as hotels, hostels, B&Bs, restaurants, pubs and others who are involved in accommodation, catering, food and beverage services and food preparation and fast food, use water directly in cleaning, washing, food preparation, in spa and pool facilities, garden and ground maintenance and features, and most importantly through guest use of bathrooms.  The water quality of the river, lake or bay receiving the discharge from these establishments, either directly or indirectly (through the municipal sewer), can be seriously affected by inadequately treated sewage and discharges loaded with damaging detergents and other chemicals. Because many hotels and guesthouses are located in scenic waterside settings, it is especially important that they ensure they are very sensitive to the protection of that river lake or bay.  After all, it is often their ‘golden goose’.  Visitors do not want to stay on the banks of a polluted river or dine al fresco by the shores of a stagnant lake.


The tips below can help your hospitality business to become more water-friendly and cost-effective:

  •  Conserve water using water saving devices and fix leaky taps  (this will also save you money)
  • Do not leave taps dripping, (one drop wasted per second wastes 10,000 litres per year).
  • Use eco-friendly phosphate-free cleaning and washing products instead of toxic chemicals, bleaches and disinfectants which are harmful to the environment, waterways and wildlife
  • Reduce towel use where possible -lessen the need to wash towels therefore saving water
  • Use dishwashers, washing machines and dryers only when fully loaded
  • Ensure wastewater treatment is operating correctly
  • Minimise using toxic chemicals, paints, oils, wood preservatives, solvents, varnish, thinners, pesticides, fertilisers, and acids and dispose of these by using Local Authority dedicated facilities. Do not pour them down the drains.
  • Ensure that premises adjacent to water bodies are not impacting negatively on the ecology of the aquatic habitat through surface run-off or physical modifications.


By following the tips above your business will benefit in:

  •  Cost-savings, or improvement in financial performance (water rates and wastewater can cost as much as 1% of your business’s turnover)
  • Improving the reputation of the enterprise and enhances brand image – through marketing and communicating of improved performance.
  • Being green contributes to your business being internationally competitive
  • Reducing liability, hazardous risk and consequently improving employees’ safety and health
  • Increasing employee morale and productivity through closer alignment of company values with the personal values of the employees.
  • Protecting your the environment and waterways you share with your guests and local community

For more information on how your business can become more environmentally friendly, resource efficient and save you more money please visit Green Hospitality Website